Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website, client portal, and professional services ("Services") provided by AceCPAs ("Company," "we," "us," or "our"). By accessing our website at acecpas.com, engaging our services, or communicating with us, you agree to be bound by these Terms.

Our Services

AceCPAs provides professional accounting, bookkeeping, tax preparation, tax planning, payroll, fractional CFO, construction accounting, job costing, WIP reporting, financial advisory, and related consulting services to businesses and individuals.

By engaging our services, you agree to provide accurate and complete information necessary for us to perform our professional duties. You acknowledge that the quality of our work depends on the accuracy and completeness of the information you provide.

Client Communications

As part of our professional services, we communicate with clients via email, phone, and text message (SMS/MMS) regarding matters related to your account. By engaging our services and providing your contact information, you agree to receive communications from us through these channels.

All communications are conducted by authorized AceCPAs team members in connection with your active service engagement. We do not use automated systems to send unsolicited marketing messages.

AceCPAs Text Messaging Program

Program Name

AceCPAs Client Communications

Program Description

AceCPAs uses text messaging (SMS/MMS) to communicate with clients and business contacts regarding professional accounting and advisory services. Messages may include document requests, appointment reminders and confirmations, service status updates, responses to client inquiries, urgent notifications related to your account, and direct communications from your assigned team member.

Consent

By providing your mobile phone number to AceCPAs, whether during client onboarding, on a contact form, in an email, or verbally, and engaging our professional services, you consent to receive text messages from us related to your account and services. Consent is not a condition of purchasing any goods or services from AceCPAs.

Message Frequency

Message frequency varies based on the nature of your engagement and active service needs. You may receive anywhere from zero to several messages per week depending on project activity and communication needs. All messages are individually sent by team members. We do not send automated bulk messages.

Message and Data Rates

Standard message and data rates from your mobile carrier may apply to text messages you send to and receive from us. AceCPAs is not responsible for any messaging or data charges imposed by your wireless carrier.

Opting Out

You may opt out of receiving text messages at any time. To stop receiving messages, reply STOP to any text message you receive from us. You will receive a single confirmation message, and no further text messages will be sent to your number. Opting out of text messages will not affect your ability to receive services from AceCPAs or our ability to communicate with you through other channels such as email or phone.

Help

For questions or support regarding our text messaging program, reply HELP to any text message you receive from us, or contact us directly at admin@acecpas.com or (336) 365-4818.

Supported Carriers

Our text messaging services are designed to work with most major US mobile carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, US Cellular, MetroPCS, Cricket, Boost Mobile, Virgin Mobile, and others. However, carrier support is not guaranteed, and carriers are not liable for delayed or undelivered messages.

No SMS Data Sharing

We will not sell, rent, or share your mobile phone number or any information collected through our text messaging program with third parties for their marketing or promotional purposes. Your information is used solely as described in our Privacy Policy.

Privacy

Our use of your information is governed by our Privacy Policy. By participating in our text messaging program, you also agree to the terms of our Privacy Policy.

Intellectual Property

All content, materials, branding, and proprietary methodologies provided by AceCPAs are protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Company materials without our explicit written consent.

Reports, analyses, and work product prepared by AceCPAs for your engagement are provided for your use in connection with the purposes described in your engagement agreement. Redistribution or publication of our work product without written consent is prohibited.

Confidentiality

AceCPAs maintain the confidentiality of all client information in accordance with professional accounting standards and applicable laws. We will not disclose your confidential information to third parties except as required by law, regulation, or professional standards, or as authorized by you.

You agree to maintain the confidentiality of any proprietary processes, tools, or methodologies shared with you during our engagement.

Limitation of Liability

Our Services are provided based on the information you supply to us. AceCPAs shall not be liable for any errors, omissions, or inaccuracies in our work product resulting from incorrect, incomplete, or misleading information provided by you.

To the maximum extent permitted by law, AceCPAs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services, regardless of the cause of action.

Our total liability for any claim arising out of or related to our Services shall not exceed the total fees paid by you to AceCPAs for the specific engagement giving rise to the claim.

Payment Terms

Fees for our Services are as outlined in your engagement agreement or proposal. Payment terms, billing schedules, and accepted payment methods are specified in your individual engagement agreement.

Late payments may be subject to interest charges as specified in your engagement agreement. AceCPAs reserves the right to suspend Services for accounts with outstanding balances beyond the agreed payment terms.

Prohibited Activities

You agree not to use our Services, website, or client portal for any unlawful purpose or in any way that violates applicable laws or regulations. You may not attempt to gain unauthorized access to our systems, client portal, or other accounts. You may not impersonate any person or entity or misrepresent your affiliation with any person or entity.

Termination

Either party may terminate the professional engagement as specified in the engagement agreement. AceCPAs reserves the right to terminate or suspend access to our client portal or Services at our discretion for any violation of these Terms or nonpayment of fees.

Upon termination, provisions regarding confidentiality, intellectual property, and limitation of liability shall survive.

External Links

Our website may contain links to third party websites or services. AceCPAs is not responsible for the content, privacy practices, or terms of any external websites. We encourage you to review the terms and privacy policies of any third party sites you visit.

Changes to These Terms

AceCPAs reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page, and the "Last modified" date will be updated. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Guilford County, North Carolina.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Ace CPAs
265 Sunrise Hwy
Lynbrook, NY 11563

Email: admin@acecpas.com
Phone: +1 336-203-7399
Website: acecpas.com

For text messaging support, reply HELP to any message or email admin@acecpas.com. To opt out of text messages, reply STOP to any message.

‍